Returns
If you sign in with Microsoft Business Central, then we'll handle you your returns. Just call us at 1-844-GOVARIS (1-844-468-2747) between 8am - 8pm Eastern Time Monday - Friday. Or email us at customercare@govaris.com We’ll get back to you promptly, typically within 1-2 business days.
If your Varis homepage has your organization's logo on it, you'll need to call the supplier directly to handle the return. You can find your supplier's contact info on your purchase order or invoice.
If neither of these apply, then we'll handle you your returns. Just call us at 1-844-GOVARIS (1-844-468-2747) between 8am - 8pm Eastern Time. Or email us at customercare@govaris.com We’ll get back to you promptly, typically within 1-2 business days.
Issue with an order — delayed, missing, damaged
If you sign in with Microsoft Business Central, then we'll handle the issue. Just call us at 1-844-GOVARIS (1-844-468-2747) between 8am - 8pm Eastern Time Monday - Friday. Or email us at customercare@govaris.com We’ll get back to you promptly, typically within 1-2 business days.
If your Varis homepage has your company's logo on it, you'll need to call the supplier directly to handle the return. You can find your supplier's contact info on your purchase order or invoice.
If neither of these apply, then we'll handle the issue. Just call us at 1-844-GOVARIS (1-844-468-2747) between 8am - 8pm Eastern Time Monday - Friday. Or email us at customercare@govaris.com We’ll get back to you promptly, typically within 1-2 business days.
I'm an ODP Business Solutions customer. What should I know?
With Varis, you get the best of ODP Business Solutions and over 80,000 items. You also get more since we provide additional complementary suppliers. Since there are more suppliers, there are more opportunities for savings. The look and feel of the site is different, as we're another company. Can’t find an item? Let us know, and we’ll work to solve it for you. Check out our quick start guide to understand more.
Can I see my prior ODP Business Solutions purchases in Varis?
Not quite yet. For now, you'll have to view those in https://www.odpbusiness.com. But we're working on getting your prior history in Varis soon. We'll let you know when we do.